Sharing View

A View can be shared with external stakeholders by using the below options

- Exporting View as a PDF report
- Generating a a public link for the View
- Sharing with Jira user groups
- Sharing report in Jira ServiceDesk customer portal


Feature\ Share OptionPDF ReportPublic LinkJira GroupsCustomer Portal
UsecasesShare static report with external Stakeholders who do not have access to Jira /Service DeskShare live report as a web link with external Stakeholders who do not have access to Jira /Service DeskShare live report with internal stakeholders Share live customer reports in Jira Service Desk customer portal view
Feature Restrictions 
Drilldown
Issues restricted to logged in customer's requests & organization(s)


Next Steps

Learn how to publish a report  in Jira ServiceDesk Customer Portal