Sharing View

A View can be shared with external stakeholders by using the below options

- Exporting View as a PDF report
- Generating a a public link for the View
- Sharing with Jira user groups
- Sharing report in Jira ServiceDesk customer portal


Feature\ Share Option PDF Report Public Link Jira Groups Customer Portal
Usecases Share static report with external Stakeholders who do not have access to Jira /Service Desk Share live report as a web link with external Stakeholders who do not have access to Jira /Service Desk Share live report with internal stakeholders Share live customer reports in Jira Service Desk customer portal view
Feature Restrictions 
Drilldown
Issues restricted to logged in customer's requests & organization(s)


Next Steps

Learn how to publish a report  in Jira ServiceDesk Customer Portal