Release Plan
Release | Features | Release Date |
|---|---|---|
R1 | Executive Dashboard An executive dashboard which gives a high level view the status of an organizations ITSM process implementation PETE Score Drill Down Ability to drill down into the PETE Score and analyse across key dimensions of Efficiency, Quality and Speed Process Pitfalls Analyse process implementation behavioural patterns Action Proposals v1.0 v1.0 of improvement suggestions from PETE Setup Wizard An easy 4 step setup wizard with an AI-powered quick setup mode PETE Value Calculator An offline value calculator to assess if PETE app is suitable for your organization or not. Demo Dashboard See all features of PETE in action even before you configure your dashboard. Settings Delete your dashboard or change project selections made as part of the setup process Spotlight Get a quick guided tour of all the features and functions available in PETE |
|
R2 | More processes Add Problem, Change and Service Request Process |
|
R3 | Settings Page Granular capabilities to change every configuration made during setup process Action Proposals v1 Action Proposals are practical suggestions for process improvement provided to users based on rules defined over PETE Scores / KPIs and other trends in the data. |
|
Other Planned features | Personalization Change themes and color palettes Analyst View For the data analyst in the organization PETE will introduce advanced capabilities to dissect data. Cloud Fortified PETE for JSM will be a Cloud Fortified app. |