view is a collection of widgets, which the user can share, view or generate reports from.

 

To create a new View - 

 

  1. Select Manage Views in the Charts and Reports menu of your Jira Service Desk
  2. Select Create your View*

 

*If this is your first view, the button is in the bottom right corner of the screen. When creating subsequent views you will see the button in the top right of your screen. You can also find this button in the top right of any existing view.