You have the option to create a custom widget tailored to your particular needs by following these steps:
- Select Manage views link in the side navigation bar of Jira ServiceDesk.
- Click on the name of the view you want to add to.
- Inside the view, ClickShow widget panel
- Inside the widget panel click Create your custom widget
- Select the type of widget you want to create: KPI, Chart or Table
- Click Edit Details.
- Fill out the remaining fields and click Edit filter criteria