Charts and Reports for JSM

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14. Share a View with a Customer Organization

Jira Customer Organizations are groups of customers that you can add to multiple projects. Customers can be members of multiple organizations. To Share a Vie...

15. Analyse Reports in Jira ServiceDesk Customer Portal

VIEW26 Charts & Reports allows you share reports with external customers via the JIRA ServiceDesk Customer Portal (https://<XYZ>.atlassian.net/servicedesk/cu...

Topics

🗝 Basics

1. Getting started
2. Create a View
3. Using View Filters
4. Add a Widget to a View
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⚙️ FAQs & Troubleshooting

Why can my customer not see some service requests listed in the View I have shared with them?
How can I restrict a User's access to the App ?
Is it possible to configure which organization should see other organizations' tickets ?