Settings control which projects the app supports, how worklogs are calculated, what appears on the dashboard and portal, and which administration tools are available.
Open Settings
In Jira, open Apps → Manage your apps, select Support Time Contract Management, and open its configuration page. Save Settings after making changes.
Filters
|
Setting |
Purpose |
|---|---|
|
JSM Project Filters |
Select the Jira Service Management projects that support time contracts. |
|
Contracts Table Column Filter |
Choose and order the columns displayed on the Contracts dashboard. |
Configuration
|
Setting |
Purpose |
|---|---|
|
Prefix support |
Include or exclude worklogs when their comments begin with a configured prefix. Advanced edition. |
|
Rounding support |
Round worklog entries to the configured time block. Advanced edition. |
|
Rate per Hour |
Select the currency used for contract rates in the dashboard. |
|
Show Description on Portal |
Display the contract description to customers alongside portal metrics. |
Admin
|
Tool |
When to use it |
|---|---|
|
Re-Calculate Contract Hours |
Reprocess contract totals after changing worklog rules or when stored totals need to be rebuilt. |
|
Export Contracts Data |
Download the current contracts data as an Excel file. |
|
Alert Service |
Configure the Advanced-edition alert integration using a generated web-trigger URL and the alert request form. |
Recalculation can take time. Let an in-progress recalculation finish. Review the reported completion or error state before starting it again.
Contract-level filters are different
Settings chooses the app-wide JSM project scope. Each contract separately selects its eligible issues using standard filters or Use Advanced JQL. When using Advanced JQL, press Enter to validate and apply the query.
Related guidance
Excluding non-billable worklogs · Excluding ServiceDesk Projects · Support for time blocks · Data Resync