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PETE for JSM
Uncover hidden efficiencies and effortlessly optimize processes across all JSM projects – boosting IT service management quality and performance
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2024-09-17 Marketplace listing release AWAITING APPROVAL
Understanding PETE dashbaord
Overview PETE’s Executive Dashboard is your go-to starting point and probably the first stop for the CIO or IT Service Manager, coffee in hand, to start the ...
What is the PETE Score?
Overview The PETE Score is your new compass for IT support efficiency, quality, and speed. Think of it as the credit score for your IT support team. Process ...