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PETE for JSM
Uncover hidden efficiencies and effortlessly optimize processes across all JSM projects – boosting IT service management quality and performance
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Updates
2024-10-30 Wizard previous step navigation support Logging improvements for frontend 2024-09-17 Marketplace listing release
Understanding PETE dashbaord
Overview PETE’s Executive Dashboard is your go-to starting point and probably the first stop for the CIO or IT Service Manager, coffee in hand, to start the ...
What is the PETE Score?
Overview The PETE Score is your new compass for IT support efficiency, quality, and speed. Think of it as the credit score for your IT support team. Process ...