Charts and Reports for JSM

Topics

• 🗝 Basics

  • 1. Getting started
  • 2. Create a View
  • 3. Using View Filters
  • 4. Add a Widget to a View
  • 5. Create a Custom Widget
  • + 11 more pages

• ⚙️ FAQs & Troubleshooting

  • Why can my customer not see some service requests listed in the View I have shared with them?
  • How can I restrict a User's access to the App ?
  • Is it possible to configure which organization should see other organizations' tickets ?
  • How to change chart colours?
  • How can I create custom branding for my PDF reports?
  • + 4 more pages

• 📋 Release Notes

  • Release Notes

• 📝 Articles

  • JSM SLA Reporting: Painting the Full Picture (When JSM's Canvas is Too Small)