Charts and Reports for JSM

Experience the fastest and the most secure reporting for JSM

Release notes

🚀 Quick Start for Charts & Reports

Create your first report: open Charts and Reports, create a view, add widgets, and choose how to share the result. A view brings your report widgets together i…
🗝 Basics

Charts & Reports for Jira Service Desk allows you to create and share custom dashboards with customers via the portal. This App helps keep customers informed r…
⚙️ FAQs & Troubleshooting

Select one of the following questions: Why can my customer not see some service requests listed in the View I have shared with them? How can I restrict a User'…
📋 Release Notes

2024-02-r1 Improvement CV3-690 Upload Logos for PDF customisation CV3-673 Timestamp Format for date fields - Table / PDF Export 2024-01-r1 Improvement CV3-740 …
📝 Articles

JSM SLA Reporting: Painting the Full Picture (When JSM's Canvas is Too Small)