Charts and Reports for JSM

Build and share Jira Service Management reports. Follow setup guides, reporting tutorials and customer-sharing instructions.

Start here

Get started

Create your first view, add widgets and share your first report.
Share a view with a customer organization

Share a reporting view with a customer organization and check the portal experience.
Reporting tutorials

Follow short videos and written guides for common reporting tasks.

Get started

Create your first view, add widgets and share your first report.
Build reports

Configure charts, filters and saved views for your service desk.
Share and deliver

Publish portal reports, export PDFs and schedule email delivery.
Reporting tutorials

Follow short videos and written guides for common reporting tasks.
Administration

Configure data sync, fields, access controls and report branding.
FAQs and troubleshooting

Resolve access, ticket-count, sharing and reporting problems.
Release notes

Read product updates and browse previous release notes.