Support Time Contract Management for JSM

Topics

• Basics

  • 1. Getting started
  • 2. Create a Contract
  • 3. View / Modify / Delete Contracts
  • 4. View Metrics in Jira ServiceDesk Customer Portal
  • 5. Settings Page

• FAQs & Troubleshooting

  • Excluding ServiceDesk Projects
  • Excluding non billable worklog
  • Support for time blocks
  • Data Resync