Support Time Contract Management for JSM

Topics

• Learn the Basics

  • 1. Get Started
  • 2. Create a Contract
  • 3. View and Manage Contracts
  • 4. Share Contract Metrics in the Customer Portal
  • 5. Configure Settings

• FAQs & Troubleshooting

  • Excluding ServiceDesk Projects
  • Excluding non billable worklog
  • Support for time blocks
  • Data Resync

• Release Notes

  • 📋 Release Notes