Charts and Reports for JSM
Charts and Reports for JSM
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Access Controls

  1. Access Groups for VIEW26
    Specify which Jira user groups are allowed to access the VIEW26 App: .

  • U can manage access by editing group permissions from the Jira Global Permissions Page.

  • Only members of the selected groups will be able to open and interact with VIEW26 dashboards


  1. Management Organizations
    Configure which organizations can view other organizations' tickets.

  • To enable, select one or more organizations using the dropdown.


  1. Public Link Feature:
    Enable or disable the ability to share the dashboard anonymously through a public URL.

  • When enabled, anyone with the link, including external users, can view the dashboard content.

⚠️ Use this feature with caution if your dashboard contains sensitive data.


  1. Internal Issue Sharing
    Allows VIEW owners to share internal issues with Jira Service Management (JSM) portal customers.

  • This can help streamline communication between internal teams and customers.

⚠️ Enabling this feature overrides the JSM Customer portal's permission schema and JSM customers will see the exact same dashboard as the VIEW owner.


  1. API Auth Key
    Used to connect VIEW26 with Atlassian Assets via API.

  • Paste your API token here to authenticate and access Assets objects.

  • For guidance on generating an API token, refer to this Atlassian documentation.