Attachment Manager has four kinds of limit. Knowing which kind you have met tells you what to do next.
Each time you do something
These apply to one action, such as one press of Apply or Delete. There is no daily or overall total: when the action finishes, you can do the next batch straight away.
|
Action |
Most at once |
|---|---|
|
Files you label together with Add label |
100 |
|
Labels you add to a file, or to a batch of files, in one go |
50 |
|
Files you delete together |
50. If you see Request timed out, some files were already deleted; reload the list and delete fewer at a time. |
|
Files you download together |
20 |
Example: to label 250 files, tick 100 and label them, then the next 100, then the last 50. When you tick too many files to download or delete, the button is switched off and tells you to select fewer.
Each day
|
Limit |
Value |
|---|---|
|
New labels one person can create |
50 a day. The count starts again at midnight UTC. Putting existing labels on files does not count, and Jira administrators have no daily limit. |
In total, at any one time
These count what exists right now. When you reach one, delete or remove something to make room.
|
Limit |
Value |
|---|---|
|
Different labels in your Jira (the whole label catalogue, such as Approved, Contract, Screenshot) |
1,000. When the catalogue is full, nobody can create a label until a Jira administrator deletes or merges some. |
|
Labels on one file |
No limit |
|
Files that share one label |
No limit |
|
Files in one folder |
1,000 |
|
Folders one person owns, subfolders included |
200 |
|
People and groups one folder is shared with |
50 |
|
Folders shared with one person |
50 |
|
Letters in a label or folder name |
100. A label created from the Attachments panel on a work item: 60. |
What the app shows at once
These limit how much you see in one view, not what you can do. Narrow the view to reach the rest.
|
View |
Shows at most |
|---|---|
|
Projects searched together on the Attachments tab |
50. On larger sites, choose the projects you need in Projects, then choose the next ones. |
|
Projects included in Overview |
500 |
|
Largest files on Overview |
Shown when 20 projects or fewer are chosen |
|
People listed in the Uploader filter |
500 |
|
Uploads per month |
The last 36 months |
|
Shortest text in Search name |
2 characters |
The app's own storage
Attachment Manager keeps its list of your files, labels and folders in a storage area of its own, of about 1 GB in total. Your files are not stored there; they stay in Jira. When that area is 80% full, the app stops reading further projects and shows Paused (storage). See Projects, indexing and settings.
REST API
For developers. The first four apply to each request; repeat the request to go further. Error codes and retries are on REST API errors and limits.
|
Limit |
Value |
|---|---|
|
Labels in one add or replace request |
50 |
|
Rows in one page of search results |
1 to 100, 50 by default. Ask for the next page to continue. |
|
Projects in one search |
50. When none are given, the first 50 the caller can browse. |
|
Shortest file name query |
2 characters |
|
Access token |
Lasts 1 hour, then renew it |
|
Refresh token |
Changes on each use and expires after 90 days without use |
|
Number of requests over time |
Set by Atlassian, not by the app, and not published yet. When a call returns 429, wait and retry. |
The daily and total label limits above apply to the API too.